Family Medic
Having a medical emergency? Don’t wait for an online consultation — seek immediate care or contact your local emergency service.

How it works

A simple, physician-led process from booking to prescription.

  1. 1

    Choose your doctor

    Browse our PMDC-verified doctors, see who is available, and see each doctor's fee up front.

  2. 2

    Pick a time and pay securely

    Choose video, audio, or text, pick a time that suits you, and pay your doctor's consultation fee through a secure payment provider.

  3. 3

    Meet your doctor

    Join from your dashboard at your appointment time. Your doctor takes your history directly, in your own words, and reaches a clinical assessment with you.

  4. 4

    Prescription & follow-up

    If appropriate, your doctor issues a prescription or referral and lets you know if a follow-up is needed. Your doctor — never the technology — makes that decision.